Before using Ngaged, we had to constantly watch out for scammers and people that violated the group rules all the time by ourselves. We also had to manually copy/paste the social media releases and announcements in the channels in order to keep our members updated. It was difficult to find a group of people who could be in sync with our updates, understand the material, and work well together in covering the channel 24/7.

We really wanted to give the project more visibility with new members, make the Telegram channel a secure and civil place for members, and keep the community engaged. This is when we found Ngaged.

They have been with us for almost a year now and all of the team members are very knowledgeable about our team, vision, and development statuses. Now, we're able to keep the Telegram channel more secure, help new community members learn more about the project, and keep the community engaged about all news, announcements, and new procedures in a timely manner. This has saved us a ton of time.

The Ngaged team is able to quickly absorb new information about the project, raise questions to help us better understand our community message, and give regular updates to the team about the status of our community. Also, when we needed more community managers on board, Ngaged was able to quickly train up new members.

Hope Liu